Dibz FAQ

What is Dibz?

Dibz is a digital marketplace that connects shoppers to secret deals from must-have apparel and home decor brands.

We primarily share our deals privately with members over text message which makes brands comfortable selling their excess inventory, exclusive one-off items, and slightly imperfect pieces at prices they would never promote on their own websites.

Our mission is to help people score great deals they can also feel good about which is why we aim to take a leading role in reducing textile waste by finding a home for much of the world's excess inventory.

Do I need to be a member to shop on Dibz?

Not necessarily, some sales are available to non-members who are lucky enough to discover them. However, we do encourage all shoppers to become members. It's free and comes with extra perks such as:
- Early access to our exclusive sales via text message
-The creation of your Personal Shop, where all our products are tailored to your preferences

What brands does Dibz carry?

Many of the brands we carry wish to remain private since we offer their product at a deep discount. We can share that many of these brands are digitally native or sold at large high-end department stores.

What is the return policy? 

All sales are final on Dibz. Why? We're able to secure great deals and pass the savings along to our members when brands know their items are making it to their final homes. On top of that, returns account for 5 billion pounds of waste each year. Not good.

Obviously, we're not monsters. If there's something wrong with an item, let us know, and we'll work to make it right. Email us at support@thedibz.com

I have a different question not listed here

We're happy to answer it! Please email us at support@thedibz.com